Cancellation/No Show Policy

We value your time and appreciate when you respect ours as well. In order to ensure the highest quality of service for all of our guests, our salon and spa company has a 48 hour cancellation policy. Please see details below.

1st Cancellation/No Show

We get it. Things happen, and we know your ESCAPE time is important to you. However, we do require a credit card before reserving your next appointment.

2nd Cancellation/No Show

Thank you for understanding that last minute cancellations/no shows directly impact our service specialists' income and ability to serve other guests. It is our policy to charge 50% of reservations cancelled in less than 48 hours.

3rd Cancellation/No Show

We value our service specialists' time. A third cancellation within 48 hours incurs a 50% charge of scheduled service. Additionally, a deposit of 50% for the next scheduled service is required prior to securing the reservation. We reserve the right to refuse future online reservations.

Salon and Spa Policies

Please allow 48 hours for cancellations.

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A credit card may be required to reserve services.

Children are valuable guests. We ask that children visit ONLY as guests for their safety and comfort, as well as the comfort of all our guests. If they are not receiving a service, kindly make arrangements for their care.

Please silence all cell phones, pagers, and portable electronics.

Emidio Vincenzo ESCAPE is not responsible for any loss or damage to personal belongings.

A $25 service fee is charged for all returned checks.

Referral Program

There is no bigger compliment than a personal referral from a satisfied guest.  It is our guests that make the difference in making our salon and spa successful.  

Our program rewards every guest who refers a new guest to the salon with Loyalty Points.  Accumulated Loyalty Points can be used towards any service or product.  They have no expiration date or limit to the amount which can be earned.  The more a guest refers, the more he/she earns!  Each new referral earns 2000 points!

Please contact us for any questions regarding this exciting program.  Tell a friend!

Current Loyalty Rewards

500 Points

$5 or OPI Nail Polish 

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1000 Points

$10 or Lanza Dramatic Fx Hairspray

or Brow Wax

2000 Points

$20 or Lanza Color Preserve Shampoo or Gentle Exfoliating Cleanser

or Escape Manicure

3000 Points

$30 or Pevonia Eye Makeup Remover or Pevonia SPF 30 Hydrating Sunscreen

or 1/2 Hr. Swedish Massage or Gentleman's Haircut

4000 Points

$40 or Pevonia Spot Treatment

or Women's Haircut or Pedicure

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5000 Points

$50 or Pevonia Evolutive "C" Eye Gel

or 1 Hour Massage or Euro Escape Facial

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